AppealDesk vs PropertyTax.io: Which Is Right for You?

Last updated: February 13, 2026

Quick Verdict

AppealDesk is the better choice for lower cost ($49 vs 35% of savings) and nationwide coverage. PropertyTax.io is better if you want contingency pricing (pay only if you save) and prefer live chat support for your Texas protest.

Best for budget-conscious DIY

AppealDesk — Homeowners in any state who want the lowest-cost DIY evidence packet

Best for hands-off service

PropertyTax.ioTexas homeowners who prefer contingency pricing and live support

Rob HartleyRob Hartley·Updated February 13, 2026

Side-by-Side Comparison

FeatureAppealDeskPropertyTax.io
Pricing$49 flat fee35% of savings (capped)
Pricing modelPay once, keep 100% of savingsContingency — no fee if no savings
CoverageAll 50 states, 3,100+ countiesTexas only
Service typeDIY with evidence packetDIY with evidence packet
What you receiveEvidence packet, filing guide, cover letterEvidence packet for self-filing
TurnaroundInstant (minutes)Not publicly disclosed
Assessment ratio analysisIncludedNot available
Filing guideCounty-specific with step-by-step instructionsGeneral guidance
Cover letterProfessional cover letter includedNot included
SupportEmail supportLive chat support

Pricing & Total Cost

This is the most direct comparison in the property tax appeal space — both services provide DIY evidence packets, but the pricing models are completely different. AppealDesk charges $49 flat. PropertyTax.io charges 35% of your first year's savings (with a cap). On a $2,000 annual reduction, PropertyTax.io costs $700 versus $49 — a $651 difference. On a $1,000 reduction, it's $350 vs $49. The break-even point is about $140 in annual savings. Above that threshold, AppealDesk's flat fee saves you money. PropertyTax.io's advantage is that you pay nothing upfront and nothing if you don't save — eliminating risk for uncertain cases.

Coverage & Availability

PropertyTax.io serves Texas exclusively. If you live in any other state, it's not an option. AppealDesk covers all 50 states and over 3,100 counties, including every Texas county. For Texas homeowners, both services are available. For everyone else, AppealDesk is the only option of the two. Within Texas, AppealDesk has generated county-specific content for major counties including Harris, Dallas, Tarrant, Travis, Bexar, and dozens more — each with tailored filing instructions for that county's appraisal district.

What You Actually Receive

Both services provide evidence for self-filing, but the deliverables differ. AppealDesk provides three documents: a comparable sales evidence packet with price-per-square-foot analysis, a county-specific filing guide with your exact county's protest process and deadlines, and a professional cover letter. AppealDesk also includes assessment ratio verification. PropertyTax.io provides an evidence packet focused on comparable sales. The filing guide and cover letter are AppealDesk differentiators — the cover letter in particular is what you submit to the appraisal district as the formal summary of your case.

The Filing Experience

Since both are DIY services, you file the protest yourself in both cases. The experience differs mainly in support: PropertyTax.io offers live chat for questions during the process, which can be helpful if you hit a snag. AppealDesk provides county-specific filing guides that anticipate common questions — which form to use, whether to file online or by mail, what to say at the informal hearing, and how the ARB process works. Both approaches work; the question is whether you prefer real-time chat or comprehensive written instructions.

Success Rates & Track Record

Neither service publicly discloses detailed per-county success rates in the same way. AppealDesk documents specific county win rates: 98.68% in Hays County, TX and strong results across major Texas counties. PropertyTax.io doesn't prominently publish success rate data. In Texas, protest success rates are generally high — the system is designed to be homeowner-friendly, and well-prepared protests with solid comparable sales data typically succeed. The quality of the evidence matters more than the specific service generating it.

Who Should Choose PropertyTax.io Instead

Choose PropertyTax.io if you're in Texas and want zero upfront cost risk. Their contingency model means you only pay if your protest results in savings, which is appealing if you're unsure whether your property is overassessed. If you value live chat support for real-time questions during the filing process, PropertyTax.io provides that. They're also worth considering if your expected savings are very small (under $140/year), where their contingency model costs less than AppealDesk's flat $49.

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PropertyTax.io — Strengths & Weaknesses

Strengths

  • +Similar DIY model — you get evidence and file yourself, maintaining control
  • +Contingency pricing with cap means no upfront risk
  • +Live chat support for questions during the process
  • +Focused specifically on the Texas property tax protest system

Weaknesses

  • Texas only — no coverage outside the state
  • 35% fee is significantly higher than a flat $49 on most reductions
  • No assessment ratio analysis or filing guide with county-specific instructions
  • Less comprehensive evidence packet compared to AppealDesk's three-part deliverable

Related Resources

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Frequently Asked Questions

Is AppealDesk or PropertyTax.io cheaper?
AppealDesk is cheaper for most homeowners. At $49 flat vs 35% of savings, AppealDesk costs less whenever your annual savings exceed about $140. On a typical $2,000 reduction, you save $651 with AppealDesk.
Does PropertyTax.io work outside Texas?
No. PropertyTax.io is Texas only. AppealDesk covers all 50 states and 3,100+ counties.
Do both services make me file my own protest?
Yes. Both AppealDesk and PropertyTax.io are DIY services — they provide the evidence, and you handle the filing. AppealDesk additionally provides a county-specific filing guide and professional cover letter.
Does PropertyTax.io include a filing guide?
PropertyTax.io provides general guidance. AppealDesk includes a county-specific filing guide with step-by-step instructions for your exact appraisal district's protest process.
Which DIY property tax service has better evidence?
AppealDesk includes assessment ratio analysis, comparable sales with price-per-square-foot calculations, and a professional cover letter. PropertyTax.io focuses on comparable sales evidence. Both provide comparable sales data for your property.

Looking at other options beyond PropertyTax.io? See the best PropertyTax.io alternatives →