Terms of Service

Last updated: January 2025

1. Agreement to Terms

By accessing or using AppealDesk's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our service.

2. Description of Service

AppealDesk provides property tax appeal evidence packets that include comparable sales analysis, pre-filled appeal forms, and supporting documentation. Our service helps homeowners prepare materials to contest their property tax assessments.

Important: AppealDesk is an informational service. We are not a law firm and do not provide legal advice. The materials we provide are for informational purposes to assist you in preparing your own appeal.

3. No Guarantee of Results

While we strive to provide accurate and helpful information, we cannot and do not guarantee any specific outcome from using our materials. Success rates mentioned on our website are based on industry data and the experiences of homeowners who properly prepare their appeals. Your results may vary based on:

  • The accuracy of your current property assessment
  • Local market conditions and comparable sales
  • Your county's appeal process and review board decisions
  • How you present your case during any hearings

4. User Responsibilities

By using our service, you agree to:

  • Provide accurate property and contact information
  • Review all materials before submitting them to your county
  • Meet your county's filing deadlines (we provide deadline information, but you are responsible for timely filing)
  • Use our materials only for legitimate property tax appeal purposes
  • Not redistribute or resell our materials

5. Payment and Refunds

Payment is required at the time of purchase. All prices are in US dollars. After purchase, your appeal packet will be generated and delivered to your email.

Due to the digital nature of our product and the immediate delivery of materials, all sales are final. However, if you experience technical issues receiving your documents, please contact us and we will resolve the issue promptly.

6. Intellectual Property

All content, templates, and materials provided by AppealDesk are protected by copyright and other intellectual property laws. You are granted a limited, non-exclusive license to use the materials for your personal property tax appeal only.

7. Data Accuracy

We use third-party data sources for property information, comparable sales, and assessment data. While we strive to provide accurate information, we do not guarantee the accuracy, completeness, or timeliness of this data. You should verify all information before submitting your appeal.

8. Limitation of Liability

To the maximum extent permitted by law, AppealDesk and its officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, arising from your use of our service.

Our total liability for any claims arising from your use of the service shall not exceed the amount you paid for the service.

9. Indemnification

You agree to indemnify and hold harmless AppealDesk from any claims, damages, or expenses arising from your use of our service, your violation of these terms, or your violation of any rights of a third party.

10. Modifications to Service

We reserve the right to modify, suspend, or discontinue any part of our service at any time without notice. We may also update these Terms of Service from time to time. Continued use of the service after changes constitutes acceptance of the new terms.

11. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions.

12. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

13. Contact Information

For questions about these Terms of Service, please contact us at:

AppealDesk

119 Public Square

Gallatin, TN 37066

Email: hello@appealdesk.com