What Is Informal Review?
An optional first step in the appeal process where a property owner discusses their assessment directly with the assessor's office before filing a formal appeal.
Detailed Explanation
How It Varies by State
Informal review is built into the protest process. After filing a protest, you meet with a CAD appraiser before your ARB hearing. About 85-90% of Texas protests are resolved at the informal stage.
Homeowners can contact the township assessor before filing with the Board of Review. Some assessors are receptive to corrections at this stage, particularly for factual errors.
Many Georgia counties allow an informal conference with the Board of Tax Assessors before a formal appeal to the Board of Equalization. This is often where simple errors are caught.
New Jersey does not have a formal informal review step, but homeowners can contact the municipal assessor to discuss their assessment. Corrections for factual errors may be made without a formal appeal.
Ohio allows informal contact with the county auditor before filing a complaint with the Board of Revision. Auditors can sometimes correct errors without a formal proceeding.
Common Misconceptions
Myth:The informal review is a waste of time because the assessor will never lower my value
Reality:In Texas, the majority of protests are resolved at the informal stage. Nationwide, assessor offices regularly make corrections during informal reviews, especially when the homeowner brings solid evidence.
Myth:Accepting an informal settlement means I cannot appeal further
Reality:In most states, accepting an informal settlement is final for that tax year. However, you can always appeal in future years. In Texas, if you sign a settlement agreement, you waive your right to an ARB hearing for that year, so only accept if the offer is fair.
Myth:I do not need to prepare for an informal review
Reality:The informal review is your first and sometimes best chance to make your case. Bring comparable sales printouts, photos, and any documentation of errors. Treating it casually means missing an opportunity to resolve your case quickly.
Impact on Your Tax Bill
A Texas homeowner's property is appraised at $425,000 by the CAD. They file a protest and bring 5 comparable sales averaging $385,000 to the informal review. The appraiser agrees to settle at $390,000. At an effective tax rate of about 1.8%, the $35,000 reduction saves $630 per year in property taxes, resolved in a single 15-minute meeting without ever going to the ARB.
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